Dispute Summary

Introduction This paper will concentrate on a struggle that occurred in a company where my friend worked. The dispute has been resolved conversation all in ally and has never resulted in any form of legal do by such(prenominal) as grievance, agency complaint, arbitration, or litigation. The management of the company succeeded in employ effectively the services of a third-party mediator, applying the so-called Alternative Dispute endurance (ADR). We will examine the effectivity of the dispute re source process, given the seriousness and the length of the dispute.The start of the disputeThe dispute was originated due to the computer fraud by the companys employees. The company is a medium-size local food market store chain. The management find that employees of the accounting department were sometimes skipping booking some of the transactions, selling in this way some of the stuff they traded on their admit. In this way they essential a business of their own, in fact using th e companys premises. When the store private instructor discovered this practice, he decided to take the fraudulent employees to court, claiming a stipend of the lost revenue and profits.However, the chief executive of the branch suggested that the conflict goat be resolved without costly litigation, offering that the employees who had perpetrated the fraud compensate the losses. analytic thinking of the dispute The dispute appeared between several stakeholders in the firm. It evolved on the direct employee-supervisor, and in fact involved three separate levels such as rank-and-file employees (accountants), and top management (chief executive officer of the company). The subject was the dispute was the penalisation that the employees should get for their fraud.Dispute Resolution Process The dispute was resolved through the practical application of Alternative Dispute Resolution (ADR). The management of the firm invited a third-party mediator. The mediating firm, healthy Solut ions, opened the mediation process with a joint session where they invited all the participants in the conflict. Namely, all project managers and department heads were present, as well as representatives of the other employees. In these meetings, the mediator also asked the parties representatives to put forward their suggestions for the solution of the issue.Then the mediator once again held meetings with parties separately seeking to inform individually party of the others solutions. The lead mediator has worked out his own solution for the dispute and offered it for both parties consideration. The working proposition was discussed and accepted by the parties. Subsequently, the dispute termination process ended with signing a circumstantial written agreement by both parties.Assessment of the effectiveness of the dispute resolution processI would say that this dispute was resolved in a very brisk and efficient manner as it was resolved in less than both weeks. The ending of th e process without resort to formal procedures like arbitration or litigation can also be considered a success for the project. The process ended with the decision that employees paid the sum that exceeded the losses of the company in the double amount. They benefited from such a decision as their case was not taken to court, and they did not have their reputations marred by the lawsuit.All of the fraudsters had to resign, but kept a clean record. The company, on its part, saved on the litigation expenses, and legitimate the needed compensation. Conclusion The dispute related to fraud in the grocery store has been resolved effectively and in a timely manner. This effectiveness was reached through the involvement of a third party, a mediator, who brought his expertise and readiness to the mediation table opening new channels of communication and helped to discover a lasting accord among the firms employees.